Careers
Your Future Career with Xytech!
We’re growing! To meet the demand for our premier software, Xytech is looking for outstanding candidates with a passion for success and the skills to work in the fast-paced media and entertainment industry.
We are especially looking for candidates who have prior experience with Xytech’s software products and/or comprehensive experience in media and entertainment. Exceptional candidates are encouraged to submit a cover letter and CV to jobs@xytechsystems.com.
Please send CV in PDF format, thank you.
career opportunities
Current Open Positions
Technical Customer Advocate
Location: Chatsworth, California
We are expanding our Technical Team and have an immediate opening for a full time Technical Customer Advocate.
Responsibilities
- Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions;
- Provide analysis and remedial measures to address product failures and recommend improvement initiatives;
- Update records and recommend alternative means/procedures in making the product/s compliant to local application conditions and situations;
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews;
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines;
- Identifying opportunities for the development of new service applications, equipment and methods.
- Document and record all the customer activity;
Senior Software Integration Developer
Location: Chatsworth, California or Plantation, Florida
Responsibilities
- Ability to communicate well with customers, end users, and fellow employees
- Ability to lead one or more developers
- Ability to work with customers to finalize specifications, code, test, and deploy
- Interact with other developers to program solutions to customer business requirements
- Maintain, improve and debug existing software solutions
- Assist with development of new software products
Preferred Experience
- 10+ year’s development experience
- B.S. degree preferred
- Experience installing, configuring or supporting business applications with a track record of career growth and skill development
- Ability to participate in multiple projects simultaneously while adhering to tight schedules
- Comfortable working directly with end users
Preferred Skills
- Kendo UI tools
- SOAP and RESP APIs, jQuery, .NET, C#, HTML5, and JavaScript
- Microsoft SQL Server, Azure SQL
- Strong problem solving skills
- .Net Framework 3.5/4.0
- Visual Studio 2012 and TFS
- Web services, WCF, WS*, XSD, REST
- Windows Workflow, WWF Rules Engine
- IIS
- Developer Express & Telerik controls
- Authentication protocols: AD, LDAP, Single Sign On
Responsibilities
- Responsible for the deployment, maintenance, and day-to-day operation of On-Prem and cloud computing environment. Microsoft Azure, Amazon Web Services, Google Cloud Platform, using a suite of standard tools and practices
- Identifies and mitigates threats to security posture of the computing infrastructure
- Creates and maintains detailed documentation on all managed environments
- Creates documentation, processes and standards that are easy to understand and reproducible by others
- Responsible for timely response to all incidents in Incident management.
- Monitor and maintain our internal operating, development and networking environments
- Perform installation, repairs and maintenance of networked computers
- Assist in creating/deleting user accounts, security groups, and folder permissions.
- Installs new/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc Deploy security patches
- Performs other duties as assigned
Qualifications
- 2 years of experience interacting with a cloud computing platform such as Microsoft Azure, AWS, or equivalent.
- Experience with cloud architecture and proven knowledge of web servers, application servers, accelerators, routers and caching devices a plus.
- Experience in automating tasks using a script or interpreted language such as bash, PowerShell, Perl, Python, or Java, and automation frameworks like Terraform, Vagrant, and Packer.
- Proven ability to perform advanced systems administration and integration in a distributed, networked, multi-vendor computing environment with extensive knowledge of internal operating system, computer hardware, and network technologies.
Operations Coordinator
Location: Chatsworth, California
This position will include daily interaction with the Support team, Professional Services team, and Administrative staff, and regular interaction with customers.
Responsibilities
This department is responsible for the support and implementation of Xytech’s software solutions for its customers in the broadcast, production, postproduction, and media distribution sectors worldwide. This position will include daily interaction with the Support team, Professional Services team, and Administrative staff, and regular interaction with customers. General administrative duties including the implementation and oversight of procedures for resource assignments and utilization, personnel time tracking, project status tracking, and services billing preparation in concert with finance. Under the direction of the CFO:
- Review/update resource assignment and utilization data
- Interact with staff to obtain and update project status
- Monitor projects to ensure that assigned schedules and activities are completed to agreed timeframes and budgets, escalating variances as appropriate.
Qualifications
- 1-3 years work experience in a similar services environment.
- Benefits:
- 401K
- HMO & PPO Health Insurance Options
- Dental
- Vision
- Paid Vacation and Holidays
Senior Systems Admin
Location: Plantation, Florida
As a Senior System Administrator, you will join our dynamic, fast growing team and be responsible for the management, maintenance, applications and operations of our cloud and on-prem systems.
Responsibilities
- Responsible for the deployment, maintenance, and day-to-day operations of on-prem and cloud computing environment.
- Deployment and maintenance of Xytech’s multi-tier product suite in customer-facing environments.
- Provide Tier 2 support of Xytech’s product deployments, troubleshoot and resolve production incidents in a timely manner.
- Installation and maintenance of on-prem server hardware and software infrastructure, such as Windows Servers, network switches, firewall, Active Directory, Single Sign-On, etc.
- Create documentation, processes and standards that are easy to understand and reproducible by others.
- Identifies and mitigates threats to security posture of the infrastructure.
- Support internal software development infrastructure, including Visual Studio, Microsoft SQL Server, TFS.
- Provide day-to-day desktop support to employees, such as installation and maintenance of hardware (monitors, printers, desk phones), and software (Microsoft Office, etc.).
- Mentor and provide escalation path to junior members of the team.
- Performs other duties as needed.
Qualifications
- 5-10 years of relevant experience in a professional customer-facing environment, preferably with Microsoft technologies.
- 5+ years of experience with cloud architecture such as Microsoft Azure, AWS, or equivalent.
- 5+ years of experience deploying enterprise solutions in customer-facing environments including Microsoft SQL Server, application server, IIS.
- Expertise rolling out and maintaining domain policies, network policies, MFA, etc.
- Expertise in enterprise software troubleshooting is a must, including logs analysis, basic SQL scripting, network traffic analysis, etc.
- Experience in automating tasks using a script language such as bash, PowerShell, etc. is a plus.
- Working knowledge of APIs (SOAP/XML or REST/JSON) is preferred.
- Ability to provide exceptional customer service to internal employees and external customers.
- Exceptionally organized with ability to juggle multiple priorities in a fast paced environment.