Careers
Your Future Career with Xytech!
We’re growing! To meet the demand for our premier software, Xytech is looking for outstanding candidates with a passion for success and the skills to work in the fast-paced media and entertainment industry.
We are especially looking for candidates who have prior experience with Xytech’s software products and/or comprehensive experience in media and entertainment. Exceptional candidates are encouraged to submit a cover letter and CV to jobs@xytechsystems.com.
Please send CV in PDF format, thank you.
career opportunities
Current Open Positions
Technical Customer Advocate
Location: Chatsworth, California
We are expanding our Technical Team and have an immediate opening for a full time Technical Customer Advocate.
Responsibilities
- Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions;
- Provide analysis and remedial measures to address product failures and recommend improvement initiatives;
- Update records and recommend alternative means/procedures in making the product/s compliant to local application conditions and situations;
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews;
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines;
- Identifying opportunities for the development of new service applications, equipment and methods.
- Document and record all the customer activity;
Responsibilities
- Ability to communicate well with customers, end users, and fellow employees
- Ability to lead one or more developers
- Ability to work with customers to finalize specifications, code, test, and deploy
- Interact with other developers to program solutions to customer business requirements
- Maintain, improve and debug existing software solutions
- Assist with development of new software products
Preferred Experience
- 10+ year’s development experience
- B.S. degree preferred
- Experience installing, configuring or supporting business applications with a track record of career growth and skill development
- Ability to participate in multiple projects simultaneously while adhering to tight schedules
- Comfortable working directly with end users
Preferred Skills
- Kendo UI tools
- SOAP and RESP APIs, jQuery, .NET, C#, HTML5, and JavaScript
- Microsoft SQL Server, Azure SQL
- Strong problem solving skills
- .Net Framework 3.5/4.0
- Visual Studio 2012 and TFS
- Web services, WCF, WS*, XSD, REST
- Windows Workflow, WWF Rules Engine
- IIS
- Developer Express & Telerik controls
- Authentication protocols: AD, LDAP, Single Sign On
Responsibilities
- Responsible for the deployment, maintenance, and day-to-day operation of On-Prem and cloud computing environment. Microsoft Azure, Amazon Web Services, Google Cloud Platform, using a suite of standard tools and practices
- Identifies and mitigates threats to security posture of the computing infrastructure
- Creates and maintains detailed documentation on all managed environments
- Creates documentation, processes and standards that are easy to understand and reproducible by others
- Responsible for timely response to all incidents in Incident management.
- Monitor and maintain our internal operating, development and networking environments
- Perform installation, repairs and maintenance of networked computers
- Assist in creating/deleting user accounts, security groups, and folder permissions.
- Installs new/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc Deploy security patches
- Performs other duties as assigned
Qualifications
- 2 years of experience interacting with a cloud computing platform such as Microsoft Azure, AWS, or equivalent.
- Experience with cloud architecture and proven knowledge of web servers, application servers, accelerators, routers and caching devices a plus.
- Experience in automating tasks using a script or interpreted language such as bash, PowerShell, Perl, Python, or Java, and automation frameworks like Terraform, Vagrant, and Packer.
- Proven ability to perform advanced systems administration and integration in a distributed, networked, multi-vendor computing environment with extensive knowledge of internal operating system, computer hardware, and network technologies.