MediaPulse - Managed Cloud
Xytech’s Microsoft Azure Cloud is safe, secure and reliable with fifty compliance offerings. Linking MediaPulse with Azure Cloud creates a highly efficient platform for MediaPulse deployments and simultaneously lowers costs.
type of solution
There are two significant advantages in Xytech’s Azure Cloud offering. First, Azure has fully integrated and managed Microsoft SQL Server database and secondly, your instance is managed by the MediaPulse experts at Xytech, reducing costs and increasing user satisfaction.
These advantages result in higher efficiency, better service and lower costs, while increasing uptime and protecting your data. The MediaPulse Managed Cloud is the premier choice for your facility management system.
Shared instances are available in both United States and Europe. Private instances are available in many countries across the globe. Azure is a trusted cloud provider for United States government institutions and includes a FedRAMP High authorization.
- Microsoft SQL database managed by Azure
- Backups occur every 5 minutes
- Proactive database analysis
- Advanced Azure security
- Private database instance
- Geo-Replication for High Availability
- Encrypted data transfer
- API integration capabilities for any cloud or on-premises system
- Three levels of managed services
- Complete product support for the Xytech software
- Managed product upgrades
- Worldwide private cloud available
- Web and mobile compatible
- Single Sign-On (SSO) and OpenID Connect authentication
- 24×7 access and support
With Xytech’s Managed Services, there are tremendous cost savings for MediaPulse upgrades. Xytech manages the entire process including test databases, site-specific test cases, and orientation to new features.
Azure automatically monitors your individual database instance and performance notifications are received and actioned by Xytech Engineers. These notifications include performance and configuration monitoring.
Basic Services consist of platform updates, MediaPulse annual upgrades, service packs, and backups. Xytech’s expert staff will manage and modify screen layouts to give your users a custom fit. Orientation sessions for new features will keep you up to date on the latest functionality within MediaPulse to ensure your facility is leveraging Xytech’s incredible new features.
Express Services include all the Basic Services plus user and security management and the configuration of new custom fields as your business needs change.
Managed Services adds complete system administration support to Basic and Express Services. A test database is provisioned for you and site-specific test cases are used for Quality Assurance, every time new versions and service packs are installed.